Privacy Policy

Who we are

Aleso Global LLC ("Aleso Global", "we", "us") is an aviation aftermarket supplier headquartered at 9185 S. Farmer Ave, Suite 105, Tempe, AZ 85284, United States. We operate this website and are responsible for the personal information collected through it.

This policy explains what we collect, why, how we use it, and the choices you have. It applies to alesoglobal.com and to enquiries you send us through it.

What we collect

Information you give us

When you use our contact form, we collect the details you enter: your name, company, email address, phone number, the subject of your enquiry, and your message. You choose what to include in the message.

If you contact us directly by email or phone, we keep the details you share with us and our correspondence with you.

Information collected automatically

Like most websites, our servers record basic technical information when you visit, such as your IP address, browser type, the pages you view, and the date and time of your visit. This is used to keep the site running and secure.

We may use standard web analytics to understand how the site is used, for example which pages are visited and how visitors arrive. Where analytics are in use, the data is aggregated and is not used to identify you personally. See "Cookies" below.

How we use it

We use your information to:

• Respond to your enquiry and correspond with you about it.
• Prepare quotes, process orders, and support Aircraft on Ground (AOG) requests.
• Operate, secure, and improve this website.
• Meet our legal and regulatory obligations, including export compliance and record keeping.

We do not use your information for automated decision-making, and we do not send marketing email unless you have asked us to.

Legal basis and consent

We process your information because it is necessary to respond to your request and to take steps toward a contract with you, because we have a legitimate interest in running and protecting our business and website, or because the law requires it.

Where we rely on your consent, for example for non-essential cookies if they are added, you can withdraw it at any time. Withdrawing consent does not affect processing that already took place.

Sharing

We do not sell your personal information.

We share it only with service providers who help us run the website and handle enquiries, such as the hosted form service that receives contact form submissions, the company that hosts the site, and email and analytics providers. These providers act on our instructions and may only use your information to provide their service to us.

We may also share information within the Aleso Global group of companies, with professional advisers, or where required by law, a court order, or a government or regulatory authority.

Retention

We keep enquiry details for as long as needed to respond to you and, if a business relationship follows, for the life of that relationship and the record-keeping periods that apply to it.

Server logs are kept for a limited period for security and troubleshooting and then deleted or anonymised. When information is no longer needed, we delete it or make it anonymous.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections to this website and access controls on the systems that store enquiries. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International transfers

Aleso Global operates in the United States, Germany, India, and China. Your information may be accessed by our team in those countries and stored by service providers in the United States or elsewhere.

Where your information is transferred out of the region where it was collected, we take steps required by applicable data-protection laws, including GDPR where it applies, to protect it, such as using approved contractual safeguards with the parties that receive it.

Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information.
• Object to or restrict how we use it, or opt out of marketing and non-essential analytics.
• Receive a copy of the information you gave us in a portable format.
• Complain to a data-protection authority where you live.

To exercise any of these rights, email info@alesoglobal.com. We may ask you to confirm your identity before we act on a request. We will respond within the time required by applicable law.

Cookies

This website uses only the cookies and similar technologies needed for it to work and stay secure. These essential cookies do not require your consent.

If we add analytics that use cookies, we will update this policy and, where the law requires it, ask for your consent before they are set. You can also block or delete cookies through your browser settings; parts of the site may not work as intended if you do.

Children

This website is intended for businesses and aviation professionals. It is not directed at anyone under 16, and we do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed. If a change is significant, we will make that clear on the site. Continued use of the site after a change means the updated policy applies.

Contact

Questions about this policy or your information can be sent to:

Aleso Global LLC
9185 S. Farmer Ave, Suite 105
Tempe, AZ 85284
United States

+1 480 270 8100
info@alesoglobal.com